Privacy Policy

Effective Date: January 18, 2025

Innovegens (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and products. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company or organization details

b. Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Usage data, such as pages visited and time spent on the website

c. Payment Information

We may collect payment details through secure third-party processors. We do not store payment information directly on our servers.

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send purchase confirmations
  • Respond to inquiries and provide customer support
  • Personalize your experience
  • Send updates, marketing communications, and promotional materials (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

With Service Providers:

Third-party vendors that help us deliver our services, such as payment processors, cloud hosting, and analytics providers.

For Legal Reasons:

To comply with legal requirements, enforce our terms, or protect our rights.

With Your Consent:

If you provide explicit consent to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how users interact with our website and allow us to provide personalized content. You can control cookies through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information. These measures include encryption, firewalls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Update or correct inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Withdraw consent for marketing communications or cookie tracking.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@innovegens.com
  • Phone: +1 (772) 417-1984
  • Address: 5900 BALCONES DR STE 4726, Austin Texas 78731

Thank you for trusting Innovegens with your information.